FAQs
Do I have to book in a visit or can I just turn up?
We have an open door policy, you are welcome to view our settings anytime, please just avoid mealtimes. If you would prefer to book in please email or phone the relevant provision.
What age can my child receive funding?
All eligible parents/ carers can be in receipt of Funding if you meet the criteria which is stated on the link below. If eligible this will commence the term after your child turns 9 months, 2 years or 3 years.
https://www.gov.uk/free-childcare-if-working/apply-for-free-childcare-if-youre-working
When does my funding code need to be valid by?
If you want your child to start September term your code must be valid by the 31st of August.
if you want your child to start January term the code needs to be valid by the 31st December.
If you want your child to start April term the code needs to be valid by the 31st March.
What do I need to pack in my child's bag for their time at nursery?
- Nappies
- Wipes
- Spare clothes/pants
- Water bottle
What are your registration details?
Jump - URN2859930
Treeton - EY421451
Brampton - URN2808674
When will I receive an invoice?
You will receive your invoice for your child one week in arrears stating hours charged, funded hours deducted (if applicable) and food charges.
These will be sent to you directly via the email stated on your paperwork.
Do you have a private parent / carer Facebook page?
Yes we do, you'll receive a QR code in your starter packs that you can request to join.
How do I pay for my childcare invoice?
We accept the following payment methods:
- Bank transfer
- Tax free childcare scheme
- Childcare vouchers
Can I see your policies and procedures?
You can access our policies and procedures in the entrance of all our provisions. If you would like digital copies of these, please let a senior member of staff know.
